How to run payroll

When this process is used Follow these steps each fortnight to approve timesheets, complete a pay run, and process wage payments. Tools used Deputy Xero Internet banking Part 1 - Review and approve Deputy timesheets Log into Deputy, then open Timesheets > Approve...

How to record a payment

When this process is used Customers can pay for their orders by credit card (using Tave or Partial.ly) or bank transfer (using Internet Banking). When paying by bank transfer, they have the option in Tave to send us a message to say the payment is coming. When...

How to finalise an order

When this process is used Customers are asked to complete a booking finalisation form to confirm details of their order with us. The form is a Tave questionnaire. There’s separate forms for delivery and warehouse collection orders. For events more than a month away...

How to confirm an order

When this process is used When customers complete the online process to book in, they 1) accept our contract, then 2) might complete their booking details questionnaire (if their event’s in the next month) and 3) might pay (if they choose to pay by card).  Each of...